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FOR PRODUCT RELATED QUESTIONS PLEASE REFER TO THE "PRODUCT SPECIFICATIONS" TAB ON THE PRODCT PAGE! :)

Frequently Asked Questions (FAQS)

How long does shipping take?

Processing time 1–3 business days, delivery 7–12 business days worldwide, depends on target destination.

How much does the shipping cost?

Yes, shipping is completely free on all EU locations.

Please be advised that certain external factors, which are outside of our control may affect the final cost of your international order. Can include import duties, customs taxes, and various handling fees imposed by the destination country.

We kindly request that you familiarize yourself with your country's import regulations and associated costs prior to placing your order.

Will I receive a tracking number?

Yes, you can track your order via email notifications.

Do you offer returns?

Absolutely. You can return your product within 14 days for a full refund – no questions asked

Is VAT included in the price?

Yes, the standard Hungarian VAT is included in the final price (27%).

How do I contact support?

Our customer care team is available 24/7 at oona@glowbies.store – we’re always happy to help.